Contact information

Contact Information

Last updated: October 28, 2026

Prime Naturals is a brand owned and operated by KD Commerce LLC. We are here to help with orders, shipping, returns, refunds, and any questions about our books.

Business details

  • Trading name: Prime Naturals
  • Legal name: KD Commerce LLC (single-member limited liability company, Wyoming, United States)
  • Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
  • Phone: +1 (307) 416-1997
  • Email: support@primenaturals.store
  • Website: primenaturals.store

How to reach us

Email is the fastest way to reach us: support@primenaturals.store. We reply to every email within 1–2 business days (Monday to Friday, not including public holidays). During busy periods such as Black Friday and Christmas, replies may take a little longer.

Please include your order number if your question is about an order, so we can help you faster.

What we can help with

  • Order status and tracking
  • Shipping and delivery questions
  • Returns, refunds and our 30-day guarantee
  • Damaged or wrong items
  • Questions about our books

Before you contact us

You may find a quick answer in our Shipping Policy and Return and Refund Policy. If you cannot find your order confirmation email, please check your spam or junk folder.

Our promise

If something has gone wrong with your order, we want to know and we want to fix it. Please contact us directly first, and we will always work to put it right.

Paste into Shopify → Settings → Policies → Legal notice (currently "No policy set"). Replace ADD-FILING-ID first.

Legal Notice

Last updated: October 28, 2026

The website primenaturals.store and the Prime Naturals brand are owned and operated by:

  • Company name: KD Commerce LLC
  • Trading name: Prime Naturals
  • Company type: single-member limited liability company
  • Place of registration: State of Wyoming, United States
  • Registration number: Wyoming Secretary of State filing ID ADD-FILING-ID
  • Registered address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
  • Phone: +1 (307) 416-1997
  • Email: support@primenaturals.store
  • Person responsible for this website: Kaloyan Danchev, Member, KD Commerce LLC
  • VAT number: not applicable. KD Commerce LLC is a United States company and is not registered for VAT.
  • Website host: Shopify Inc., 151 O'Connor Street, Ground Floor, Ottawa, Ontario K2P 2L8, Canada

Content and copyright

All text, illustrations, images, logos and other content on this website belong to KD Commerce LLC or its licensors. They may not be copied or reused without our written permission.

Online dispute resolution

We are happy to solve any problem directly. Please email support@primenaturals.store first. We are not required, and do not offer, to take part in dispute resolution before a consumer arbitration board.